- When will my order ship?
Orders will usually be shipped within 24-72 business hours, but can take up to five business days to be processed and shipped. Please account for non-business days when placing an order; weekends and holidays are excluded from our processing and shipping times. You will receive an order confirmation email once your order has been placed. You will then be sent an updated email once your order has been shipped with your tracking information.
- How will my order be shipped?
All orders shipped within the United States will be shipped via USPS.
- How can I track my package?
- What do you charge for shipping?
- Do you offer expedited shipping?
We currently do not offer express or overnight shipping at this time. But if you do need an item for a special event you may give us a call with your order # and we will do our best to get it shipped out right away. Although we cannot guarantee an exact delivery date, priority packages can be delivered as quickly as 2-3 business days once it has left our warehouse.
- Once I place an order how long will it take to arrive?
We usually ship our orders out within 1-3 days after order has been placed. Priority shipping orders take 5-7 business days. You will be emailed a tracking number once your order has been shipped. This will allow you to follow up on your order and get an estimated arrival date.
- Can I change my shipping address after my order is placed?
If you have entered an incorrect shipping address, please call us as soon as possible at 214-274-2525 or 214-866-5137 so that we can correct your address before your order is shipped.
- What happens if my package is unclaimed or refused?