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RETURN POLICY

Online Return Policy

How can I return an item?

♥ Merchandise may be returned within 30 days from the date of the order is received for a full refund back to the original form of payment. 
♥ All Merchandise must be returned in NEW CONDITION (unwashed, unaltered with original tags attached.) Any return received with make up stains, deodorant stains, pet hair or smoke and/or perfume smell will be refused and returned to you and are subject to a shipping charge. 
♥ Return shipping is non-refundable, unless received a damaged, defective, or wrong item(s).
♥ ALL SALE ITEMS ARE FINAL!! We will not accept any returns on any discounted or "on sale" items.
♥ Original shipping charges are non-refundable.
♥ Any online orders returned in-store will be eligible for STORE CREDIT ONLY.
♥ Mail your online return to the following address:

Purple Dot Fashion
101 N. Ballard Ave.
Wylie TX, 75098
♥ Please allow 7 business days after the receipt of the returned item for your return to be processed and money refunded.
♥ We recommend tracking and ensuring that packages sent back are received. We cannot be responsible for any lost/damaged return packages.


Return Limitations:

♥ Gift certificates, clearance items, and final sale items are not available for returns/exchanges unless received damaged, defective, or wrong item(s).

This includes:
Bandeaus, Accessories, Jewelry, Camis, Hats, Purses, Wallets, Scarves, Sunglasses, and Belts are non-refundable.


Shoes Return Policy: 

Same steps and rules written up top apply for shoes as well.

♥ Shoes need to be placed in the original box with the original wraps and paper. The original box cannot have any damages.

♥ Shoes cannot be used, worn, or washed.

♥ NO damages or stains.

In-store Returns:

You can return your merchandise purchased at www.PurpleDotFashion.com to our store for Store Credit Only.

Damaged, Defective, or Wrong Item(s)

♥ Should you receive damaged, defective, or wrong item(s), contact our customer support team immediately at (214)-274-2525 so that we can send you a replacement item and include a return shipping label for your damaged, defective, or wrong item(s).

♥ We will gladly send out a replacement of the original item purchased at no cost, as long as the item is available. If the item is not available, you will receive a refund of the original item or store credit.

 

Undelivered Packages

♥ Packages that have been returned to us "Undeliverable" are subject to re-shipping at buyers expense, and initial shipping charges are non-refundable.